Customer Care Executive job in New Zealand

  • Full Time
  • New Zealand
  • Posted 11 months ago
  • 30-40 NZD / Hour
  • Applications have closed

Customer Care Executive job in New Zealand. Looking for a position as a Customer Care Executive job in New Zealand? RENTOKIL INITIAL offers NZD 30-40 hourly for the Customer Care Executive position. We are seeking an accomplished Customer Care Executive to join our high-performing team on a permanent and full-time basis. This is an excellent opportunity for the right candidate. You will be responsible for delivering administrative support that is customer-centric and will report to the Leader of the Customer Service Team. This support will assist in maintaining and expanding the National Accounts portfolio. In addition to this, this entails supplying first-rate customer service and great coordination for all of our clients, both internal and external.

A minimum of two years of experience working in a function that is closely related to providing customer service or company administration is required. managing the ticket system from the beginning of a request all the way through to its conclusion, which includes receiving, responding to, and entering all client requests into the relevant systems.

Job Title:

  • Customer Care Executive job

Salary:

  • NZD 30-40  per hour

Job responsibilities and duties:

As a worker, you will have to do and be responsible for the following:

  • A minimum of two years experience in a position linked to business administration and/or providing customer service is required.
  • Outstanding abilities in both verbal and written communications, as well as the ability to create relationships virtually in order to accomplish corporate objectives.
  • Capacity for rapid learning and familiarity with information technology
  • Capable of demonstrating the ability to perform well under pressure while maintaining a positive attitude and a smile in your voice
  • The capacity to tackle problems that arise in business in a manner that is both straightforward and practical.
  • Telephone help for clients with National Accounts as part of customer service efforts
  • Monthly invoicing of customers, including preparation, processing, and submission of invoices
  • Managing customer portals in order to guarantee that key performance indicators are met
  • Working directly with different regional and internal teams to guarantee that all service requests are fulfilled as quickly as possible and that billing is done in a timely manner while maintaining a high level of accuracy
  • Through the use of an internal tracking system, monitoring and following up on any service requests that are past due

Application Deadline

  • June 30, 2023
Applying Criteria

To apply for this job, please send your resume and cover letter through our online application site.

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Place of Work
  • New Zealand
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